MARYLAND INSURANCE ADMINISTRATION

St. Paul Plaza, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202 - 2272
(410) 468-2000; 1-800-492-6116 (toll free)
e-mail: insurance.mia@maryland.gov
fax: (410) 468-2020; tty: 1-800-735-2258
web: www.insurance.maryland.gov

St. Paul Plaza, 200 St. Paul Place, Baltimore, Maryland, June 2007. Photo by Diane F. Evartt.

MARYLAND INSURANCE ADMINISTRATION

MARYLAND INSURANCE COMMISSIONER

Nancy S. Grodin, Esq., Deputy Commissioner (410) 468-2002; e-mail: nancy.grodin@maryland.gov
Victoria R. August, Esq., Deputy Commissioner (410) 468-2010; e-mail: victoria.august@maryland.gov
Catherine E. Grason, Chief of Staff (410) 468-2201; e-mail: catherine.grason@maryland.gov

CHIEF ACTUARY
Todd Switzer, Chief Actuary (410) 468-2041; fax: (410) 468-2038
e-mail: todd.switzer@maryland.gov
LIFE & HEALTH EXAMINATION
Robert H. Katz, Actuary (410) 468-2045; e-mail: robert.katz@maryland.gov

LIFE & HEALTH RATES
Craig A. Prem, Actuary (410) 468-2046; e-mail: craig.prem@maryland.gov

COUNSEL
John Van Lear Dorsey, Principal Counsel (410) 468-2030
e-mail: van.dorsey@maryland.gov

GOVERNMENT RELATIONS
Vacancy, Director of Government Relations (410) 468-2201
e-mail: catherine.grason@maryland.gov


PUBLIC AFFAIRS
Tracy Imm, Director (410) 468-2206
e-mail: tracy.imm@maryland.gov

REGULATORY AFFAIRS
Catherine E. Grason, Director (410) 468-2201
e-mail: catherine.grason@maryland.gov

ADMINISTRATION
Nancy S. Grodin, Esq., Deputy Commissioner (410) 468-2380
e-mail: nancy.grodin@maryland.gov

FISCAL SERVICES
Vacancy, Director (410) 468-2372; fax: (410) 468-2396


HUMAN RESOURCES
Tracey S. Dailey, Director (410) 468-2463; fax: (410) 468-2452
e-mail: tracey.dailey@maryland.gov

MANAGEMENT INFORMATION SYSTEMS
Paula K. Keen, Chief Information Officer (410) 468-2059
e-mail: paula.keen@maryland.gov

PROCUREMENT
Rodney T. Spence, Procurement Officer (410) 468-2379
e-mail: rodney.spence1@maryland.gov

COMPLIANCE & ENFORCEMENT SECTION
Vacancy, Associate Commissioner (410) 468-2217

AGENT ENFORCEMENT
Donald H. Thompson, Sr., Chief Enforcement Officer (410) 468-2242
e-mail: don.thompson@maryland.gov

LIFE & HEALTH MARKET CONDUCT EXAMINATIONS
Vacancy, Chief Market Conduct Examiner (410) 468-2021


MARKET ANALYSIS
Nour E. Benchaaboun, Chief (410) 468-2222
e-mail: nour.benchaaboun@maryland.gov


PRODUCER LICENSING
William G. Donahue, Director (410) 468-2397; fax: (410) 468-2347
e-mail: william.donahue@maryland.gov


PRODUCER OUTREACH
Nancy J. Egan, Esq., Director (410) 468-9233
e-mail: nancy.egan1@maryland.gov


PROPERTY & CASUALTY MARKET CONDUCT EXAMINATIONS
Jason S. Decker, Chief Market Conduct Examiner (410) 468-2321
e-mail: jason.decker@maryland.gov

TITLE ENFORCEMENT & MARKET CONDUCT
Darlene A. Arnold, Chief Compliance & Enforcement Officer, Title (410) 468-2354
e-mail: darlene.arnold@maryland.gov

CONSUMER EDUCATION & ADVOCACY SECTION
Joy Y. Hatchette, J.D., Associate Commissioner (410) 468-2029
e-mail: joy.hatchette@maryland.gov

EXAMINATION & AUDITING SECTION
Vincent P. O'Grady, Associate Commissioner (410) 468-2122
e-mail: vincent.ogrady@maryland.gov
fax: (410) 468-2101, (410) 468-2112

COMPANY LICENSING
Victoria Claros, Director (410) 468-2134
e-mail: victoria.claros@maryland.gov

FINANCIAL ANALYSIS
Lynn B. Beckner, Chief Financial Analyst (410) 468-2126
e-mail: lynn.beckner@maryland.gov

FINANCIAL EXAMINATION
George P. Hutschenreuter II, Acting Chief Insurance Examiner (410) 468-2114
e-mail: george.hutschenreuter@maryland.gov

INSURANCE FRAUD DIVISION
James S. (Steve) Wright, Associate Commissioner (410) 468-3909; 1-800-846-4069 (toll-free); fax: (410) 347-5350
e-mail: steve.wright@maryland.gov

Vacancy, Chief Investigator (410) 468-3909

CIVIL INVESTIGATIONS UNIT
Joseph E. Smith III, Assistant Chief Investigator (410) 468-2475
e-mail: joe.smith@maryland.gov

CRIMINAL INVESTIGATIONS UNIT
Eric D. Wooleyhand, Assistant Chief Investigator (410) 468-4691
e-mail: eric.wooleyhand@maryland.gov

LIFE & HEALTH SECTION
Robert D. Morrow, Jr., Associate Commissioner (410) 468-2212; fax: (410) 468-2204
e-mail: bob.morrow@maryland.gov

Vacancy, Chief Administrator (410) 468-2226

APPEALS & GRIEVANCES UNIT
Louis S. Butler, Jr., Chief Investigator (410) 468-2271
e-mail: lbutler@maryland.gov

LIFE & HEALTH COMPLAINTS UNIT
Mary M. Kwei, Chief Investigator (410) 468-2224
e-mail: mary.kwei@maryland.gov

MEDICAL DIRECTOR & PRIVATE REVIEW AGENT OVERSIGHT UNIT
Vacancy, Director (410) 468-2226


RATES & FORMS REVIEW UNIT
Devin L. Rhoad, Supervisor, Life & Annuities (410) 468-2223; e-mail: devin.rhoad@maryland.gov
Fern J. Thomas, Supervisor, Health Insurance (410) 468-2254; e-mail: fern.thomas@maryland.gov
David J. Cooney, Supervisor, Managed Care (410) 468-2215; e-mail: david.cooney@maryland.gov

PROPERTY & CASUALTY SECTION
Robert L. Baron, Associate Commissioner (410) 468-2353; fax: (410) 468-2306
e-mail: robert.baron@maryland.gov

COMPLAINTS
Timothy Steele, Director (410) 468-2353
e-mail: tim.steele@maryland.gov

RATES & FORMS
Ronald Coleman, Director (410) 468-2310
e-mail: ronald.coleman@maryland.gov

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